Reviews by Martin S.
- juicers.co.uk
- juicers.co.uk
Great KitchenAid products and great back…
Great KitchenAid products and great back up through customer service if required!
- juicers.co.uk
Dr Anthony & I took advantage of the Kit…
Dr Anthony & I took advantage of the KitchenAid Artisan K400 Blender model offer in medallion silver to match our Artisan 4 slice toaster and Artisan kettle. The K400 included a free citrus juicer too and I added a further extra of a tamper for the blender goblet. The only part of the Artisan set outstanding for us is the matching Artisan Plus stand mixer in the same medallion silver colour, which might be a future purchase for us, now that this model has been improved over the standard Artisan model with stainless steel tools, bowl light, locking tilt head that locks in both positions, plus sharpened up aesthetics including a newly styled better finished bowl handle and incremental/slider speed control including half of the slow speed one! We cannot fault the customer service offered by Tom on the customer service desk at Juicers.co.uk
- juicers.co.uk
Amy and Sam on customer service were fab…
Amy and Sam on customer service were fab! Their enthusiasm and helpfulness assured me that their company was a good one to do business with hence I returned to purchase a KitchenAid citrus juicer for my sister's machine.
- juicers.co.uk
Their attitude to customer service! When I had a problem with my 90 year old mum's new KitchenAid Stainless Steel kettle Amy was quick to respond. Upon request I sent a video by email of the lid opening malfunction. The push button on the lid especially when the kettle is warm fails to open the lid! Sometimes the lid opens inadvertently by itself! The lid opening function is intermittent at best when the kettle is cold! We were offered an alternative kettle by Amy but its aesthetic wasn't one that appealed to my mum. We were emailed an address where to return the kettle for a refund. At first we were offered by Amy a collection of the faulty kettle from my 90 year old mum. However, we now understand that mum has to take it to the shops to return it. She intends to do this when I have computer access to a printer so that I can let the technicians know about the kettle fault in writing. The fault is intermittent when the kettle is cold but when water is heated the top is very difficult to open until the kettle has cooled which isn't helpful when you are making tea for a visiting family. Not everyone excels at customer service but my contact with Sam and Amy at Juicers has been exemplary!
- FixPart.co.uk
Effectiveness!