Reviews by Silke A.
- lulu-belle.de
- Glamuse
La rapidité et la qualité du service. Par contre si vous pouviez améliorer le système de tracking des colis cela serait au Top. En effet quand le colis est expédié il y a un trop délais pour voir les informations du colis.
Reply from Glamuse
October 27, 2025
Bonjour, Nous vous remercions d'avoir pris le temps de rédiger un avis. Nous prenons bien note de votre remarque afin d'améliorer notre qualité de service en ligne. Cordialement, service clients Glamuse
- flaconi.de
You provide a delivery address expect home delivery
You provide a delivery address, but the delivery compagny Hermes refuses to deliver to it. Instead, they insist on sending the package to a relay point, which is not what you want. I don’t find this acceptable, especially when you place an order and expect home delivery.
Reply from flaconi.de
February 9, 2025
Hello, Thank you for your feedback. You have told us that you are dissatisfied with our service. We are always endeavouring to improve our offers and our service and feedback like yours helps us to do this. We thank you for taking the time to give us this feedback. Your feedback will be actively incorporated into our improvements and we hope to be able to count you among our satisfied customers soon. Best regards Your flaconi team
- Glamuse
Top service and quality packaging
- obelink.de
Top service !