Reviews by Haybat I.
- humanic.net/at
Schnell Lieferung
- humanic.net/at
alles perfekt sehr zufrieden
- misterspex.at
all ok
kapten-son.com
The button on top of the bag is…
The button on top of the bag is damaged. I want an exchange with a new one. Thank you
Reply from kapten-son.com
December 4, 2023
Hey, ⚓ thank you for your review. We are so sorry to hear about your damaged product! This should not have happened! 🙁 Despite multiple quality controls, there are some outliers. Please believe us when we say that this is definitely not our quality standard! Therefore we kindly ask you to submit your reclamation request (not return) simply via our online form https://kapten-son.com/en/rma, so we can help you out! 🤍 If you have any further questions, please feel free to contact us via our contact form. Thank you very much for your help and understanding. Best wishes Your Kapten & Son Crew