Reviews by Jane H.
- Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
I still haven't received my refund! This was promised to me within 3-5 working days from 27th October. It is now 5th November.
Reply from Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
November 5, 2025
Dear customer, thank you for your message. We are very sorry to hear that you have not yet received your refund. According to your information, the refund should have been processed between 27 October and 5 working days afterwards, so we fully understand your concern. To check the status immediately, could you please send us an e-mail at support@dutch-bulbs.com with your order number? We will verify the refund with our payment provider and ensure that it is completed without further delay. Our apologies for the inconvenience — we will resolve this for you as quickly as possible. Kind regards, Customer Service