Reviews by David P.
- bobshop.com/en/
My final order with Bobshop
Bobshop stocks great kit, much of which is unavailable elsewhere. However, sticking to their policy of passing on customs charges to UK customers means I will no longer be a patron. I’ve been a loyal customer for years, spending probably around a couple of thousand Euros and for Bobshop not to recognise this is - ironically - somewhat cheap; you are easily big enough to absorb these costs yourselves but choose to ignore a customer’s purchasing history. In context, I’ve just received a fantastic pair of cycling sunglasses from an Italian company, shipped from Italy, arrived in 3 days with zero customs charges passed on to me, AND they threw in a free pair of additional sunglasses worth £115. We didn’t all vote for the predicted disaster that was Brexit!
Reply from bobshop.com/en/
July 25, 2025
Thank you for taking the time to leave us your feedback We understand that the additional costs incurred due to taxes and customs duties following Brexit can be annoying. However, we would like to kindly point out that we explicitly informed you of possible additional costs before you completed your order. These notices are also noted in the General Terms and Conditions (GTC), which you agreed to when placing your order. As we have no influence on customs and tax regulations, we are unfortunately unable to change or cover these costs. We ask for your understanding and are happy to answer any further questions you may have
- bobshop.com/en/