Dr. Carsten Föhlisch

VP Legal Services and authorised officer (Prokurist), Trusted Shops

Carsten is VP Legal Services and authorised officer of Trusted Shops SE and owner of the law firm FÖHLISCH Rechtsanwälte, with more than 25 years in e‑commerce law. A sought-after expert for ARD, WDR, ntv, Handelsblatt, SPIEGEL and F.A.Z., he has advised the German Bundestag’s Legal Affairs Committee on consumer and online sales law and lectures at the University of Münster and TH Köln.

Episodes

Unfortunately, those who play by the rules are the ones who lose out.13/08/2026. Fake shops and manipulated reviews harm not only consumers but the whole of online retail. Dr. Carsten Föhlisch talks to Stephan Tromp, Deputy Managing Director of the German Retail Federation (HDE), about the growing threat of online fraud and why trust has become the most important currency in e‑commerce.Unfortunately, those who play by the rules are the ones who lose out.
When emotions play a role, rationality goes out the window.28/07/2026. Why do we often trust a website within seconds? And why is a professional design often enough to switch off our critical thinking? Dr. Carsten Föhlisch talks to Michael Rasimus, head of the eye-tracking lab at DHBW Karlsruhe, about the psychology behind fake shops and online fraud, and what eye tracking reveals about where people really look.When emotions play a role, rationality goes out the window.
Fake shops with AI: highly professional, fast-rising fraud.29/05/2026. Fake shops can hardly be told apart from real ones any more – AI makes it possible, and the numbers show online fraud is rising sharply. Dr. Carsten Föhlisch talks to Isabelle Rosière, Managing Director of Deutschland sicher im Netz e.V. (DsiN), about the rapid professionalisation of online fraud and what it means for consumers.Fake shops with AI: highly professional, fast-rising fraud.